| Latest News & Articles |
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| Turn Best Practices into Common Practices with On-the-Spot Recognition |
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| There’s a lot of talk these days about the link between employee recognition and employee retention. It is no wonder considering that at this very moment about 3 in 10 of your workers are thinking about walking out the door for greener pastures. Nearly half expect to be working for a different company three years from now. |
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| Meet Your Goals Using Rewards and Recognition |
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| Did you know, three in ten workers are thinking about leaving their jobs? Nearly half expect to be working for a different company three years from now. Did you know it costs between $2,000 and $100,000 to get a new employee trained and engaged in the company’s culture? So why are these employees considering walking out the door? Many cite lack of recognition. |
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| Accelerate Recognition to Accelerate Profits |
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| Want measurable returns in profitability and retention?
Recognize everyone—not just star performers—
for doing the right things right. |
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| More News & Articles |
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| Clone Your Top Performers? …Sort of |
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| Do you have a handful of superstars who bring in so much business you wish you could clone them? I bet you do. Every team has its stars, the people who continuously produce and seem to know intuitively what they need to do in order to succeed. |
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| Sales Incentives Can Work for Rep Agencies Too |
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| Most reps will have participated in and perhaps benefited from manufacturers’ incentive programs — sales-oriented performance improvement programs that offer rewards, sometimes in cash but more often in the form of merchandise or travel, to those who meet or exceed specified sales goals during a specific time period. |
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| Are You Coddling Your Employees? |
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| Let’s face it, we live in a world where being politically correct is the order of the day. So much so, that we’ve come to reward mediocrity rather than raise the bar for our employees. Many managers struggle with giving employees feedback. Unfortunately, this can create an ongoing cycle of sub-standard performance. |
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| Call to Action
With the fast pace of change in telecommunications and the ability of Call Center Representatives to touch millions of customers monthly, managers need to call their call center teams to action and help them to rapidly respond to changes in the marketplace. |
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| After a year of planning and communicating to sales reps, your sales incentive trip goes off without a hitch. Everyone has a great time. There are high fives, pats on the back and notes complimenting all aspects of the trip. It’s time to move on to your next project. |
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| The Bundling Advantage: How a Team-based Approach Can Heat Up Sales |
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| Companies facing the dual problem of increased competition and the need to increase the efficiency of sales functions are learning from the example of industries like telecommunications and pharmaceuticals. |
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| Can Your Employees Become Cream of the Corp.? |
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| What makes an employee spectacular? How can the middle, everyday performer in your organization become so special that they accelerate profits and change the way your company succeeds in its marketplace? Louise Anderson’s Cream of the Corp. demonstrates remarkably succinct ways to build a team of high achievers. Anderson creates a simple yet impactful blueprint that shows how the old 80-20 rule (that 80 percent of your results are driven by just 20 percent of your employees) can go away. |
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| Mergers & Acquisition (M&A) activity continues to dominate the telecommunications industry. Although it is generally undertaken with the intention of offering better products and services to the marketplace, it often does just the opposite. Why? As telco managers focus on changing their organizational structure as a result of mergers, acquisitions, or plans to streamline, they begin to lose sight of the forest for the trees and forget their most important asset…the customer! |
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