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| Bank Teller Customer Engagement - Referral Program |
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| A customer-focused bank realized the importance of rewarding and recognizing associates for being knowledgeable and engaging with the customer. Resulting in quality referrals and heightened customer satisfaction. |
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| Recognition is Key to Retention |
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| A leading international stock brokerage firm realized the importance of rewarding and recognizing its Associates while increasing employee engagement and retention |
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| Recognition Supports Company’s Values |
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| Major telecommunications organization ties corporate values to recognition |
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| The “Leveraging Excellence” program was designed to motivate positive changes in behaviors that would improve each employee’s knowledge and performance. |
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| A little show-and-tell helped this bank contact 17,000
new potential customers and save over $1.2 million! |
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| Influenced Behaviors Increased Sales |
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| Management influenced behaviors which increased sales. |
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| Reward and Recognition Gets Reps to Use System |
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| One of the country’s largest insurance companies wanted to ensure their employees adopted and used a new CRM system. |
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| Management wanted to increase sales through increased product knowledge and application of this knowledge. |
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| Third-Party Partner Sales Associates |
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| A leading manufacturer of communications hardware wanted to increase sales |
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