Business Cases

Referral Programs

Bank Teller Customer Engagement
A customer-focused bank realized the importance of rewarding and recognizing associates for being knowledgeable and engaging with the customer. Resulting in quality referrals and heightened customer satisfaction.

Major Corporation Increases Referrals by Tapping into Team Power
A major corporation faced the challenge of encouraging peer-to-peer collaboration instead of competition—inspiring individual team members to work together to earn referral rewards.