On-the-Spot

On-the-Spot is a unique, discretionary awards tool that creatively combines printed cards and online redemption of rewards. Ideal for managers and team leads, On-the-Spot is an effective, visible way to recognize the right behaviors, right when they occur.

Benefits for Employees

  • Inspires: On-the-Spot inspires both winners and their peers to change behaviors and improve performance. The On-the-Spot card definitely has trophy value.
  • Creates Enthusiasm: When employees are consistently rewarded for their contributions, morale and job satisfaction increase.
  • Fosters Loyalty: Employees work hard for-and stay at-organizations with cultures of recognition and respect.
  • Promotes Company Values: On-the-Spot encourages employees to incorporate company values into their personal goals.
  • Empowers: Employees feel empowered when even their smallest contributions are appreciated and formally recognized.
  • Rewards Teamwork: On-the-Spot cards are an ideal way to reward employees for outstanding teaming and collaboration.

Benefits for Managers

  • Easy to Use: Busy managers appreciate the simple, convenient On-the-Spot process.
  • Easy to Measure: On-the-Spot provides actionable management reports with valuable data on employee performance.
  • Highlights Best Practices: The demonstration of a best practice is an ideal reason to reward a On-the-Spot card.
  • Increases Communication: On-the-Spot is a powerful, positive way for managers to interact with employees.
  • Relays Your Objectives: On-the-Spot provides a drop-down menu of reason codes for each reward, and the recipient must choose the reason for which he or she earned the card.

Actionable Reporting

The standard reporting that comes with these products focuses management on:

  • Who is coaching/observing
  • Who is being coached/observed
  • What specific behaviors are being positively reinforced

With this type of information, management can readily see which managers are not doing coaching/observation; who needs to be recognized for leading the way with coaching/observation; how quickly the organization is adopting the new behaviors (e.g., you want to see the number being coached/observed increase each week); what behaviors are being adopted, and most importantly, it provides the foundation for managers to share their own success stories with their peers.